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    Cancelled Orders

    When someone cancels an order I cancel it via Actinic and enter an explination as to why the order was cancelled. However when I go back to view an order that was cancelled I can't see the explination I entered.

    Am I just not seeing something obvious - where can I find this info?

    TIA

    Kathy
    Kathy Newman

    #2
    The cancellation message for the order line will appear on any reports printed - but not actually in the UI.

    If you need to change it, you need to uncancel and then re-cancel the order line.

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      #3
      Chris

      Would it be possible to put on the wish list that the comments appear on the screen - it's most annoying that they don't!

      Regards
      Kathy Newman

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        #4
        This is now on the wishlist.
        Ben Popplestone
        Ecommerce website software

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