Dispaying Customer Account Name Difficulty

[marknc]

I am trying to get the customer account name to display after login, but after uncommenting the two lines in the Primary template, all that displays are the words "Current Account" (without the parenthethes) Should it not read the customers account username? Can anyone tell me what I'm doing wrong?
Thanks

[Bruce]

Mark,

Check your primary template to see if you have the following code

<Actinic:NOWSERVING/><Actinic:CURRENTACCOUNT/><Actinic:LOGOUT_SIMPLE>

Kind regards,

[marknc]

account name

Yes these lines are present in the script. More precisely:

NETQUOTEVAR:LOGINLINK<Actinic:NOWSERVING/><Actinic:CURRACCOUNT/><Actinic:LOGOUT_SIMPLE/>

I notice that yours says "CURRENTACCOUNT" whereas mine says "CURRACCOUNT".

I can usually work out why things don't work. It takes me time because I'm not a techie, but usually I get there in the end. This one's a bit of a stonker though, unless I'm missing something glaringly obvious!

Mark

[marknc]

account name

Does the position on the page bear any relation? I mean would this piece of script need to be between NETQUOTEVAR:FORMBEGIN and NETQUOTEVAR:FORMEND tags?
Mark

[Bruce]

Mark,

Apologies for not getting back to you earlier on this one. It should have been <Actinic:CURRACCOUNT/> not <Actinic:CURRENTACCOUNT/> .. and this does need to appear between NETQUOTEVAR:FORMBEGIN and NETQUOTEVAR:FORMEND.

Kind regards,

[marknc]

account name

Hi Bruce,
I placed it between the form tags but still no difference, it still reads just (Current account ) in brackets. I guess it's not so important but it does give a more personal flavour to our customers when they browse our site. I will pursue further.
M

[marknc]

account name

Hi Bruce,
Just to let you know I figured it out and feel a bit stupid really. At some point I must have messed around in Design > Text. I just restored the default on "Now Serving" and "Customer account" and the customers name and business shows fine now.

Thanks for your input. All the best.
Mark

[Bruce]

Glad it is working ..

Kind regards,