Announcement

Collapse
No announcement yet.

Actinic Error (BUG) Query too complex

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Actinic Error (BUG) Query too complex

    When I am adding products to Actinic Catalog, everything looks fine. As soon as I close the program and reopen it, I get the attached error message. Any ideas how to fix this problem?
    Attached Files

    #2
    And what external linking do you have? How does the mapping look to you?
    Bill
    www.egyptianwonders.co.uk
    Text directoryWorldwide Actinic(TM) shops
    BC Ness Solutions Support services, custom software
    Registered Microsoft™ Partner (ISV)
    VoIP UK: 0131 208 0605
    Located: Alexandria, EGYPT

    Comment


      #3
      what do you mean? i dont understand your reply!!

      Comment


        #4
        check FILE | EXTERNAL LINKS

        Is the box in the top left checked?

        If so, how is your mapping looking refers to the fields in the visible list, are they ticked or queries (?)
        Affordable solutions for busy professionals.
        Website Maintenance | UK Web Hosting

        Comment


          #5
          Thanks Daren, I lost ISP connection for a couple of days....
          Bill
          www.egyptianwonders.co.uk
          Text directoryWorldwide Actinic(TM) shops
          BC Ness Solutions Support services, custom software
          Registered Microsoft™ Partner (ISV)
          VoIP UK: 0131 208 0605
          Located: Alexandria, EGYPT

          Comment


            #6
            I do not have external links. no the box was not checked.
            I already have about 1000 products and it is acting fine. when i try to import more, that is when i get the quory message.
            should i have external links?

            Comment


              #7
              You don't need external links (at the moment, anyway). Check your import file - you may have inadvertently marked one of those items as having external links.

              When you are doing your import, check the mapping of column names from your import file to field names in Actinic on every page of the import wizard. You need to find where the wrong information is being added to the external linking field.
              Bill
              www.egyptianwonders.co.uk
              Text directoryWorldwide Actinic(TM) shops
              BC Ness Solutions Support services, custom software
              Registered Microsoft™ Partner (ISV)
              VoIP UK: 0131 208 0605
              Located: Alexandria, EGYPT

              Comment

              Working...
              X