I already have 3 UK zone shipping classes for royal Mail 1st, 2nd & Special Delivery.
I just tried to add a courier option too, which only covers the UK mainland, I found the following problems:
1) Online, if the customer reaches the weight where the courier option is cheapest, this automatically flashes up so any customers in NI or channel islands won't know what the cost is to them until they reach the checkout phase. It might alienate them & lose potential orders.
2) Offline, I could only get 3 dropdown shipping options: Courier, 1st class & 2nd Class (Special delivery had disappeared) If I wanted special delivery, I had to complete the offline order then go back & change the shipping option later. this is relevant in case someone in northern Ireland etc. wants a special delivery & wants to know the postage options quickly over the phone.
Does anyone know how to:
1) Let people view all possible shipping option costs in the view basket (so they don't have to go to the checkout to get them)
2) Get all 4 options on the offline ordering dropdown menu.
I just tried to add a courier option too, which only covers the UK mainland, I found the following problems:
1) Online, if the customer reaches the weight where the courier option is cheapest, this automatically flashes up so any customers in NI or channel islands won't know what the cost is to them until they reach the checkout phase. It might alienate them & lose potential orders.
2) Offline, I could only get 3 dropdown shipping options: Courier, 1st class & 2nd Class (Special delivery had disappeared) If I wanted special delivery, I had to complete the offline order then go back & change the shipping option later. this is relevant in case someone in northern Ireland etc. wants a special delivery & wants to know the postage options quickly over the phone.
Does anyone know how to:
1) Let people view all possible shipping option costs in the view basket (so they don't have to go to the checkout to get them)
2) Get all 4 options on the offline ordering dropdown menu.
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