product quantity stuck at one

[tigercore]

Whenever you add a product on our site SME Solutions the product quanity defaults to 1. However there is no-where in the order process that lets the customer change this.

Is this a setting somewhere in actinic that im just missing?

Help.

[TraceyG]

Hi,

Back-up your site. Find out which theme your site is based on (Design | Themes) and then copy Act_ShoppingCartXML.html from 'c:\program files\actinic ecommerce v6\formats\themes\theme name' (if you can't find the template in your theme folder then use the one from 'Business' if you are using a non-stylesheet theme or 'BusinessCSS' if you are using stylesheets). Paste the file into your site directory (replace the existing one) and then do an update.

[tigercore]

I'm already using that file from the Business directory an the problem still exists.

[TraceyG]

Hi,

Ok, it looks like you have the shopping mode set to 'Quantity on confirmation page'. This is one place that you should be able to enter a quantity so try replacing Act_OrderDetail.html in the site directory with the one in the 'Formats | Themes | Business' directory.

You should also be able to change the quantity when you view the cart and this is controlled by Act_ShoppingCartXML.html so I am surprised that this did not give you the option in the cart. Have you made any changes to the perl scripts? Try replacing ActinicOrder.pm too from the 'Original' directory (take a back-up of the file in your site directory first).

[paulh69]

if products are added to the shopping cart with

http://domain.com/cgi/ca000247.pl?AC...uctreference=1

it will not be possible to change the quantity ordered with viewcart - seems to be a bug somewhere

[TraceyG]

Hi Paul,

if products are added to the shopping cart with
http://domain.com/cgi/ca000247.pl?A...ductreference=1

it will not be possible to change the quantity ordered with viewcart - seems to be a bug somewhere

I have tested this out on a default store and you can still change the quantity when viewing the cart.