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    fatal error help please

    Ok guys what have i done now???

    I was trying to do a snapshot backup and received the following error
    "FATAL ERRORS
    (File SnapshotWizard.cpp, Line 776) - Archive error 5 - The compression operation failed
    Library error - Can not open file C:\Program Files\Actinic Ecommerce v6\Sites\Site1\ActinicCatalog.mdb ! has been caught."

    When i was doing the snapshot i did have the Actinic site 1 folder open.
    I closed windoze explorer/site 1 folder and retried the backup but got the same error.

    I have never had a problem performing snapshots before.

    As per usual any advice is accepted gratefully

    Cheers,

    Jacy
    Jacys Computer Supplies
    Web: http://www.jacyscomputers.com.au
    email: sales@jacyscomputers.com.au

    #2
    Hi Jacy

    Strange one, my advise would be to close down actinic and say no to backup.

    Once Actinic has closed, then open it, then simply do a snapshot backup again

    Please try this

    Kind Regards
    Nadeem Rasool
    SellerDeck Development

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      #3
      All is ok.
      I restarted my PC and retried the snapshot backup and it works now.

      Cheers,

      Jacy
      Jacys Computer Supplies
      Web: http://www.jacyscomputers.com.au
      email: sales@jacyscomputers.com.au

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