New Choices shows in preview but not on website

[jane@theparrott]

v4. I am trying to add a new (4th) choice to my attributes drop down menu. It uploads fine, all connectivity tests are fine & I can change other things but my new choices do not appear on the website. Also, one product has radio buttons on the website for its choices rather than a drop down menu, despite drop down menu settings I have used. It is being very stuborn. Any ideas? Thanks, Jane

[TraceyHand]

you'll be lucky if anyone can offer much advice for V4 but, if you have a "compact database" option in your menus (I'm assuming you do but it's a long time since I saw V4!) then try that and see if it helps.
And/or do a full site REFRESH rather than just an upload?
Both worth a try anyway

[leehack]

URL might help as ever , are you sure you are not viewing a cached page?

[jane@theparrott]

you'll be lucky if anyone can offer much advice for V4 but, if you have a "compact database" option in your menus (I'm assuming you do but it's a long time since I saw V4!) then try that and see if it helps.
And/or do a full site REFRESH rather than just an upload?
Both worth a try anyway

Thanks for the suggestions. I've tried both of those but still no luck. Nothing is actually updating on the websaite althought the test internet connections all work & I can update the frontpage part of my site so my connection with the host is good. I appreciet you trying to help though.

[jane@theparrott]

I click the refresh button on my browser, I thought that made sure I wasn't looking at a cached page, but I might be wrong. Please let me know what you mean by URL. Many thanks,
Jane

[Mike Hughes]

Please let me know what you mean by URL

A link to the page and item that shows the problem would help people investigate what's happening.

Mike

[Natalie]

Hi Jane,

Yes as mentioned by others, if you could provide a website address, we can have look to see if the page has been updated correctly.