Changing check payment details

[broberts]

I took over our Actinic 7 site last feb and have been trading well for nearly a year! Yay!

But i have recently discovered a problem - when online payments are not successful the customers get an email instructing them to pay by cheque payable to [the old business name] - I have updated the design text and payment info on the user interface but it has not changed the email text - how can I do this?

thanks

[Bruce]

What do you have set in 'Business Settings | Company/Contact' area?

Kind regards,

[TraceyHand]

presumably the email is a custom made or editted one

Look in Advanced > Template Manager > Miscellaneous
See if any of those email templates contain the details in that email (the "other" button will bring up the prompt with any custom emails created)

[broberts]

Thankyou for your quick responses. I have not been familiar with changing the templates up until now but I have had a look through and I'm happy to say have found the solution to the problem. Happy New Year!