Order Transfering

[dovroc]

I received an order for 1 item currently out of stock. I deleted it and added an adjustment as a replacement item. Here are the problems.

1. On my delivery note the adjustment doesn't appear
2. I am unable to transfer the order into SAGE 50 V8 because there are no lineitems to transfer.

I have attempted to add an offline item for £0.00 hoping it would transfer the rest of the amounts, but this method doesn't work.

Can anyone help.?

dovroc

[Bruce]

Hi David,

I have not seen this happen before .... what happens when you try to reexport to sage? Can you provide screen shots of the issue?

Kind regards,

[dovroc]

Hi Bruce

Only saw your reply now- thanks!
It seems to have sorted it self out, and the transfer has gone through.
Regarding my other issue of adjustments not appearing on the delivery note, is that just standard?

Regards

Dovroc