We use the fantastic plug-in One Stop Automation from Mole End, and have come across a situation now on 2-3 times, which is why I feel I need to address this little problem.
We have One Stop setup so that after every 30mins the plug-in checks our website to see if there any orders.
Over the weekend we had 4 orders placed on our website, I can see them in the orders tab, but they were not sitting waiting for us printed out as they normally do.
I forced the One Stop to run and it said there was no orders waiting.
So had to manually print off the invoices from within Actinic.
This has happened on 2-3 times now and wondered what could be causing this to happen?? All four orders did not print out, and as the orders were placed at various different times over the weekend, i would of assumed that maybe 1 of those 4 would have printed out - possibly?
If anyone can shed any light on this I would appreciate it.
Thanks
We have One Stop setup so that after every 30mins the plug-in checks our website to see if there any orders.
Over the weekend we had 4 orders placed on our website, I can see them in the orders tab, but they were not sitting waiting for us printed out as they normally do.
I forced the One Stop to run and it said there was no orders waiting.
So had to manually print off the invoices from within Actinic.
This has happened on 2-3 times now and wondered what could be causing this to happen?? All four orders did not print out, and as the orders were placed at various different times over the weekend, i would of assumed that maybe 1 of those 4 would have printed out - possibly?
If anyone can shed any light on this I would appreciate it.
Thanks
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