Default Shipping Method

[auztin100]

Hi,

Currently when a customer checks out on our site they are presented with thier cart, and a default added shipping charge, this seems to be random as to which option is set.

We have 3 options.

2nd class recorded - 5 - 15 days
1st class recorded - 3 - 5 days
special delivery - 1 - 3 days

What is happening is sometimes customes checkout and see 2nd class recorded automatically added, and are put off by the time.

can this be removed from the default checkout, or at least set to be a fixed default ?

[leehack]

It defaults to what they chose last time they shopped with you, the info is stored in a cookie. New customers will not get that scenario.

[auztin100]

Ok, maybe I didn't explain my problem very well ...

The customer adds to cart, then checks out.

they are presented with

Select Coutry dropdown - Select State dropdown

At this point no shipping is shown (for new customers)

They select and click next.

The next screen automaticall shows

Cart Contents
--------- £50.00
shipping 15 days ------ £2.95

And the drop down box for selecting shipping method is on this page ...

Is there a way of having the shipping method selection on the same page as the first phase (selecting country) ?

So they select shipping method before going to enter thier details, and obviously showing the selected shipping method on the cart details at the top ...

Thanks.

[leehack]

You can't move the shipping options onto previous page, at least not without a horrendous amount of work. You can select the default shipping to be applied though and i believe this to be documented in the AUG, available to download off the actinic website.

[auztin100]

Ok, thanks for your help.

I have just updated the invoice details page, so the shipping selection is at the top (easily seen)

pinched that idea from a site http://www.smithfieldwine.com from your website design site on your signature

How about a way to refresh the page when you select a different shipping option !

I guess the copy of the <-- shipping handling ---> section of act_order001.html into act_order000.html would not work then ?

Thanks again.

[leehack]

You can move things around on the same page, but not move from one page to another, not without a crazy amount of 'advanced' work. The number of pages involved and the contents on each page is very static, the way in which they look is the only thing you can really control.

[auztin100]

Thanks again. I'm thinking of upgrading to verison 9, do you think this kind of thing will be easier in there ?

[leehack]

6,7,8 & 9 are all identical in this area. V10 should be the one for a better checkout process.

[auztin100]

There is a v10 coming !!! best start learning v9 templates first

Thanks for all your help.