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Removing Verify Identity at Checkout

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    Removing Verify Identity at Checkout

    I hope someone can help. I've a site with customer accounts that the customers have to login to in order to place their order. The only payment method available is by purchase order.

    What I have noticed though is that customers are being asked after entering their PO ref on the order02 template the next screen asks them again for their password. I want this not to happen and am sure when I was testing it didn't!

    How do I turn off this verify identity screen? Is it in customer settings?

    Many thanks,

    Julian

    #2
    There is no way to turn off this setting I'm afraid. As soon as you use a payment method of either 'Payment on Account' or 'Invoice With Order' then Actinic will include this screen.

    It is a security feature to make sure that the person who logs into the site is the person that completes the order.

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