We recently changed to v6. In v5, when you marked items as shipped and then hit 'mail' it automatically went to the 'order shipped' email template. Now on my v6 we have to take the extra step. When we mark things as shipped and then hit 'mail' we also have to go to the email template drop down menu and click on the 'order shipped' template.
Two extra clicks. Multiply by 50-100 packages a day and you can understand why it might be driving me nuts :-)
Is there a way we can fix this? When we hit mail after noting a received money order payment it automatically brings up the 'payment received' email template. I want my 'order shipped' template to come up automatically too!
Thank you in advance for your kind reply
Two extra clicks. Multiply by 50-100 packages a day and you can understand why it might be driving me nuts :-)
Is there a way we can fix this? When we hit mail after noting a received money order payment it automatically brings up the 'payment received' email template. I want my 'order shipped' template to come up automatically too!
Thank you in advance for your kind reply
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