Hi All
Many thanks for this excellent suggestion - which I will try out. My understanding is that this will log customer site search data. I have a related question. The spurious session files I am seeing are in many cases empty - these are the ones I believe to be produced by crawler or similar activity - and they are normally something like 600 bytes in size. However sometimes I see larger files - the size varies - and these appear to be the result of customer activity where product is placed in the cart and then the purchase never completed. Sometimes the customers enter actual customer data (names, e-mail/street address) which is visible - so these are not crawler-generated. My question is - is there a way of logging into a single logfile all the products which are placed in a cart, irrespective of whether or not the purchase is completed? This might yield very valuable information.
Regards
Nick
Many thanks for this excellent suggestion - which I will try out. My understanding is that this will log customer site search data. I have a related question. The spurious session files I am seeing are in many cases empty - these are the ones I believe to be produced by crawler or similar activity - and they are normally something like 600 bytes in size. However sometimes I see larger files - the size varies - and these appear to be the result of customer activity where product is placed in the cart and then the purchase never completed. Sometimes the customers enter actual customer data (names, e-mail/street address) which is visible - so these are not crawler-generated. My question is - is there a way of logging into a single logfile all the products which are placed in a cart, irrespective of whether or not the purchase is completed? This might yield very valuable information.
Regards
Nick
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