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problem with one item on website not adding to basket

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    problem with one item on website not adding to basket

    hi there

    i have a strange problem where one item when you go to order it it doesnt add to basket and comes up with error

    "Quantity: The quantity must be a whole number greater than or equal to 1."

    http://www.3000rpm.com/acatalog/One_..._25_Pack_.html

    the settings are the same from what i can see from within actinic and i have done a full refresh also.

    can anyone help please
    www.3000rpm.com

    #2
    It could be that in "View | Business Settings | Ordering", under "Miscellaneous", you have ticked "Order Quantity Always One".

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      #3
      is it happening on ALL the duplicates for that product?
      Does the original work?
      Where is the original located in your catalog/store?
      Tracey

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