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V6 Shared SSL ERROR 19/09/08 Actinic/fasthosts

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    V6 Shared SSL ERROR 19/09/08 Actinic/fasthosts

    Hello,
    Anyone else having a problem with Actinics secure hosting this weekend?
    I host my site on fasthosts and the secure on actinic, receiving and error 408 when it comes to the final page of the checkout.
    Actinic claimed it was sorted at 5pm Fri and there phone is now off until Monday, with the weekend being my busiest online trading time I'm a little fedup as you can imagine.
    Anyone have any out of hours contact details for those guys or know wnyone thast can help?
    Let me know
    Thanks
    Edit/Delete Message

    #2
    First of all you shouldn't be using shared SSL any more, have a read up on PCI DSS guidelines in the forum which have been in force since April this year. Use a PSP, no exceptions.

    Secondly, fasthosts are the worst actinic host bar none, so do yourself a favour and change hosts also, once again literally stacks of posts in the forum with fasthosts problems.

    You only have to say that you use AOL and have Norton installed too and you will have the worst combination one could ever imagine to run an actinic store.

    Comment


      #3
      please don't double post

      Do as lee says and also add paypal to get your payments working it only takes ten minutes. You should always have a backup psp as they all go down every now and then. again loads of posts on this subject

      Comment


        #4
        thanks for the info and apologies for the double post.
        I have something in place for now and will look into things further over the weekend.
        Thanks again

        Comment


          #5
          Hi there, I have repied to your other thread with a bit more information: http://community.actinic.com/showpos...65&postcount=4

          Kind Regards
          Nadeem Rasool
          SellerDeck Development

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