Network setting wizard error message

[broadhat]

Hi

I'm trying to upload my website to a new server. I'm using the network wizard and after I select the CGI BIN and web root directories which for completeness are:

/home/admin/mainwebsite_cgi
/home/admin/mainwebsite_html

I get the error message:
An error occurred while sending an HTTP request to the web server.
Perhaps your network is down or the web server is down. I've just updated the DNS so I'm using the IP address to ftp to.

My network settings are:

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.xxxxx.com
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.xxxxx.com/acatalog/
CGIBINURL http://www.xxxxx.com/cgibin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./secure/m/xxxxx/
FTPHOST 91.xxxx.1
FTPUSERNAME xxxxx
FTPPASSWORD xxxxx
PATHTOCGIBIN /cgibin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /acatalog/


Anything look suspect out of that?

[Duncan Rounding]

Who is your host and is it windows or Linux?

[broadhat]

The host is www.register1.net
The accounts are all Linux (CentOS) based.

[pinbrook]

Perhaps your network is down or the web server is down. I've just updated the DNS so I'm using the IP address to ftp to.

you need to wait longer or use the IP inall paths

CATALOGURL http://www.xxxxx.com/acatalog/
CGIBINURL http://www.xxxxx.com/cgibin/

means network settings are looking for live URLs

and

/home/admin/mainwebsite_cgi
/home/admin/mainwebsite_html

doesn't see mto match

CATALOGURL http://www.xxxxx.com/acatalog/
CGIBINURL http://www.xxxxx.com/cgibin/

[Darren B]

If IP's dont work, you may have a server path to use (not all hosts offer a server domain name for uploads). Failing that you will have to wait for the DNS changes to go through.

[broadhat]

In reality how long do DNS changes take to propagate? I can access my ftp site (without using the IP address) using ftp programs but Actinic doesn't seem to be able to find it yet.

[pinbrook]

if you can type in the url and see the holding page of the new host then its done, any other errors now wil lbe down to getting the network settings correct.

go to ns inactinic and run the wizard

[Darren B]

In reality how long do DNS changes take to propagate? I can access my ftp site (without using the IP address) using ftp programs but Actinic doesn't seem to be able to find it yet.

As Jo said if you can see it then you should have no problems, some of your customers might still see your old site, but this will fade quickly.

[malbro]

/home/admin/mainwebsite_cgi
/home/admin/mainwebsite_html

WEBSITEURL http://www.xxxxx.com
CATALOGURL http://www.xxxxx.com/acatalog/
CGIBINURL http://www.xxxxx.com/cgibin/
PATHFROMCGITOCATALOG ../acatalog/
PATHTOCGIBIN /cgibin/
FTPPATHFROMCGITOCATALOG /acatalog/


Anything look suspect out of that?

Can you use an ftp client to access the site, and if so what do you see from there. Your settings suggest that you arrive at /home/admin/mainwebsite_html in which case you should see cgibin and acatalog folders in the ftp display, but that conflicts with the setting /home/admin/mainwebsite_cgi

[broadhat]

Hi

I get the error message:
An error occurred while sending an HTTP request to the web server.
Perhaps your network is down or the web server is down.

The hosting company have just made the point, why is Actinic trying to upload FTP data via HTTP. Is that relevant?

[pinbrook]

The hosting company have just made the point, why is Actinic trying to upload FTP data via HTTP. Is that relevant?

its the way actinic works....

however in network settings you can also tell it to upload via FTP. (setting is called Enhanced FTP or similar) BUT i doubt uploading via http is the problem, does your host have any other actinic sites?

[Darren B]

Can you create a new ftp account that only has access to your website root, not the whole area of you hosting plan.

But looking at your settings it looks to me as though your cgi-bin sits outside the website root. If so then a bespoke ftp account for the website root will not work as access to the cgi-bin will not work.

You may need to change the path PATHFROMCGITOCATALOG ../acatalog/ to
PATHFROMCGITOCATALOG ../mainwebsite_html/acatalog/

Cant promise

D