error message in catalogue Ver 7

[paresh272@aol.c]

Could any one help me,

when i start my cataloge ver 7 from desktop icon, i get the following message
"C:\programfiles\actinic v7\sites\site1\protoxwas not found" and

second message

"Error generating HTML pages
Sections: Balloons & Party"

How i can overcome with this problem?

Look forward to hear for solution

Thanks

[guccij]

Do you have anything in the C:\programfiles\actinic v7\sites\site1\protox folder?

Have you tried uninstalling and re-installing actinic and importing a recent, valid snapshot?

[paresh272@aol.c]

Do you have anything in the C:\programfiles\actinic v7\sites\site1\protox folder?

Have you tried uninstalling and re-installing actinic and importing a recent, valid snapshot?

yes, i did try to upgrade from actinic download site

[guccij]

yes, i did try to upgrade from actinic download site

Upgrade to what? Which version? Do you still have the original v7 on a disc somewhere?

I'm afraid it's going to be difficult to help you without more information.

[paresh272@aol.c]

when i start my cataloge ver 7 from desktop icon, i get the following message

Thank you,

I think i have upgraded to Ver 8 Actinic Ecommerce and not Actinic catalog

also i do not have the ver 7 catalog CD.

Any help

[paresh272@aol.c]

Upgrade to what? Which version? Do you still have the original v7 on a disc somewhere?

I'm afraid it's going to be difficult to help you without more information.

Thank you,

I think i have upgraded to Ver 8 Actinic Ecommerce and not Actinic catalog

also i do not have the ver 7 catalog CD.

Any help

[TraceyG]

"C:\programfiles\actinic v7\sites\site1\protox was not found"

This folder is not a standard Actinic folder - does it exist? If not, I suggest you create it as the software is obviously looking for something in there.

[paresh272@aol.c]

This folder is not a standard Actinic folder - does it exist? If not, I suggest you create it as the software is obviously looking for something in there.

No I do not recall of creating any such folders

[TraceyG]

No I do not recall of creating any such folders

What happens if you create it?