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    #1

    Server error, help please??

    Each time I try to upload or download on my shopping site I get the following error message. My web host is at a loss and doesnt know whats happened, actinic say it's the web host and not them. I have also contacted our bod who runs our network server and he sais it has nothing to do with him!! So, I now havent had any access for over a week, I am having to get changes put on remotely and it is driving me nuts!! Any advice? I have to also add we have had new security measures put onto our network server, could this have caused a problem?


    'Actinic received an request forbidden error from the web server. The server is not properly configured to allow Actinic to run CGI scripts from the cgi-bin. Run Web | Configure Web Site Details... to review your web site configuration.'


    Thanks for any help
    Debi
    Tags: None
    #2
    If you're still using fasthosts them I seem to rmember seeing some other threads that suggest they've made some changes.

    The only way to prove that a web host isn't at fault with cgi scripts is to take a simple test script (there are planty on the web), upload it and see if it runs.

    I would try and put a simple 'hello world' perl script on the server and see if it runs.

    Mike

    PS. A common problem at the moments seems to be to do with scripts not being uploaded in ascii because of server changes. You could get your host to check this.
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

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    Comment

      #3
      fasthosts
      Search the forum and you will find that they dont work to well with actinic. Move is my advice

      Comment

        #4
        The host and myself have done the hello world test script and all is fine, the host can't a single problem and is also at a loss what to do next. Any ideas?

        Cheers
        Debi

        Comment

          #5
          Originally posted by debi View Post
          The host and myself have done the hello world test script and all is fine, the host can't a single problem and is also at a loss what to do next. Any ideas?

          Cheers
          Debi
          as Mal suggested -move
          http://community.actinic.com/showthread.php?t=38839
          The Pretty Dress Company

          Comment

            #6
            any ideas?
            The usual,

            - check the site
            - check permissions
            - check the error log
            - post your network settings
            - tell us who your host is
            - give us a url to look at

            Without this kind of stuff there's little we can do to help.

            Mike
            -----------------------------------------

            First Tackle - Fly Fishing and Game Angling

            -----------------------------------------

            Comment

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