VAT amount on email confirmation of order

[rjcuser]

I have set the VAT to 15% in 'Business Settings'... it is not quite calculating correctly within the program, and also the email confirmation is showing the vat content to be to the value of 17.5% still... has anyone else encountered any problems like this with V7? Am I doing something wrong?

[TraceyG]

Hi,

it is not quite calculating correctly within the program

Is this on all products? Can you give an example of it not calculating the VAT correctly please.

the email confirmation is showing the vat content to be to the value of 17.5% still... has anyone else encountered any problems like this with V7?

I've just tested a v7 site with the VAT rate at 15% and the confirmation email has displayed the correct VAT amount. Have you edited the OrderScript.pl file in the past? A purge and refresh might help (Help | Troubleshooting).