We had setup through the business settings on actinic v7
for free delivery for the cost of goods over £50 inc VAT.
Had thought it was working correctly until someone e-mailed us when trying to order two products on the same order, where the total cost of the goods came to £50.03 inc VAT
I have attached a screenshot of shopping basket which shows the basket content and prices which supports the above.
Now on the site if you carry on to the next page for the checkout, it is adding the delivery costs to the total even though the total including vat is over £50.00
Have tried this on just one product that is over £50.00 and it works, but if you order two seperate items like the above its not working correctly.
Have attached also the screenshot from our business settings for our setup of the free £50.00
Am guessing something isnt quite right with this?
Can anyone help me out.
for free delivery for the cost of goods over £50 inc VAT.
Had thought it was working correctly until someone e-mailed us when trying to order two products on the same order, where the total cost of the goods came to £50.03 inc VAT
I have attached a screenshot of shopping basket which shows the basket content and prices which supports the above.
Now on the site if you carry on to the next page for the checkout, it is adding the delivery costs to the total even though the total including vat is over £50.00
Have tried this on just one product that is over £50.00 and it works, but if you order two seperate items like the above its not working correctly.
Have attached also the screenshot from our business settings for our setup of the free £50.00
Am guessing something isnt quite right with this?
Can anyone help me out.
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