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    Can you check my site?

    Hi all

    Can you do me a favour? Could you test a few pages on www.kjbeckett.com and add a couple of products to the cart?

    Since I deleted Boldchat code yesterday (see seperate v7 post), sales have dropped. Could be a coincidence but we are a bit concerned I may have made an error!

    We have checked from multiple browsers and multiple locations and all seems fine but we really concerned something maybe up.

    If you have a moment to browse a few pages and add some products to cart (maybe do a test order) I would really apprecaite it!!!!

    Kind regards

    Paul
    KJ Beckett
    Men's Clothing & Accessories
    Cufflinks, Underwear, Ties, Grooming Products
    Bath, England
    Fast delivery to UK, USA and worldwide.
    Men's Fashion Blog

    #2
    It seems to be refreshing itself for some reason. I'm on my iPhone so cannot see much else but it looks like something is wrong. Revert to ok snapshot and see if it fixes it

    Comment


      #3
      Home page seems to continually refresh. Gets to around 90% fully loaded then the page reloads. Product page and shopping cart pages seem OK though. (Using Windows XP Pro+Firefox v3)

      As Malcolm said, reverting to your backup before you removed BoldChat should temporarily fix this (though it'll obviously put bold chat back online) - let's hope you made a backup before diving in to remove the bold chat feature

      Comment


        #4
        Strange, I expect you only removed part of boldchat and probably have some code left just before the </body> tag. Boldchat will not have been causing this many problems to your site though, so get it reverted IMO.

        Comment


          #5
          Thanks!

          Strange the site is working fine from two different locations where I am.

          I have also just tried it from my iPhone and can't replicate the issue.

          I will revert back now.

          Is it just the homepage that everyone is having problems with?

          Paul
          KJ Beckett
          Men's Clothing & Accessories
          Cufflinks, Underwear, Ties, Grooming Products
          Bath, England
          Fast delivery to UK, USA and worldwide.
          Men's Fashion Blog

          Comment


            #6
            I see a second spurious <body> tag. It's:
            Code:
            <body><table width="137" border="0" cellpadding="0"><tr><td><img src="http://www.kjbeckett.com/acatalog/currencyconversion.jpg" alt="KJ&nbsp;Beckett ship worldwide using a fast, safe and reliable service! Choose a from a wide range of currencies." height="63" width="160" usemap="#currencyconversion563076" border="0" lowsrc="file:///G:/KJ%20Beckett%20Main%20Business%20Folder/IT/_Site%201%20(www.kjbeckett.com)/Site%20Images%20Buttons%20Logos/Info%20Images%20(Left%20Right%20Nav)/infoimages%20jan%202006/currencyconversionls.gif">
            And also note that refrence to something on your G: drive.

            There's also a spurious </body> too.
            Norman - www.drillpine.biz
            Edinburgh, U K / Bitez, Turkey

            Comment


              #7
              Hi Norman

              Thanks. Which page is this on?

              Paul
              KJ Beckett
              Men's Clothing & Accessories
              Cufflinks, Underwear, Ties, Grooming Products
              Bath, England
              Fast delivery to UK, USA and worldwide.
              Men's Fashion Blog

              Comment


                #8
                Also your proper <body tag contains code that will never run. I see
                Code:
                <BODY BACKGROUND="acatalog/background1.gif" OnLoad="PreloadImages('acatalog/buthome_on.gif','acatalog/butaboutus_on.gif','acatalog/butdelivery_on.gif','acatalog/butreturnspolicy_on.gif','acatalog/butwebsecurity_on.gif','acatalog/butprivacy_on.gif','acatalog/butFAQ_on.gif','acatalog/topnav_butaffiliates_on.gif','acatalog/butcontact_on.gif','buthome_on.gif','','','butsearch_on.gif','butviewcart_on.gif','butcheckout_on.gif','butcontact_on.gif')" "javascript:get_display_items()" BGCOLOR="#ffffff" TEXT="#000000" LINK="#0000ff" VLINK="#0000ff" ALINK="#0000ff">
                and the

                "javascript:get_display_items()"

                will never run as it's not part of the onload="..." and will be treated as an unknown taglet. You need something like

                onload="<actinic:variable name="OnLoadScript" value="PreloadImages" />;get_display_items();" >
                Norman - www.drillpine.biz
                Edinburgh, U K / Bitez, Turkey

                Comment


                  #9
                  **shivers at V7 code**

                  Comment


                    #10
                    Which page is this on?
                    Every page, this probably in a Primary Template. Also there's a spurious </body> too.
                    Norman - www.drillpine.biz
                    Edinburgh, U K / Bitez, Turkey

                    Comment


                      #11
                      Thanks all. I really appreciate you taking the time to assist me with this!

                      I am reverting back to the previous version of the files I changed. Not by snapshot but just replacing with backed-up files pre my change.

                      I have a feeling that the second spurious <body> and </body> tags are nothing to do with my change and will still be there once I revert back.

                      We upgrade in a month to v9 (with no hands-on development input from me) so I'm not sure if we will try to fix these issues or not.

                      I have a feeling this will be my last hands-on development activity because I won't go near the new v9 site to prevent the trail of desruction that comes with me touching code!

                      Paul
                      KJ Beckett
                      Men's Clothing & Accessories
                      Cufflinks, Underwear, Ties, Grooming Products
                      Bath, England
                      Fast delivery to UK, USA and worldwide.
                      Men's Fashion Blog

                      Comment


                        #12
                        Please can you check my site again?

                        Hi all

                        The problem "should" be fixed! It seems ok from our systems but then again it did yesterday.

                        If you don't mind checking to see if this automatic refresh issue has gone I would apprecaite it!!!!!!

                        Many thanks

                        Paul
                        KJ Beckett
                        Men's Clothing & Accessories
                        Cufflinks, Underwear, Ties, Grooming Products
                        Bath, England
                        Fast delivery to UK, USA and worldwide.
                        Men's Fashion Blog

                        Comment


                          #13
                          I can't see the refresh but I couldn't before mind so can't be sure if it's gone, but you do still have an extra <body> and </body> on the page. They appear to be around the table used for the currency conversion.

                          Act_CurrencyLinkBox.htm has the problem - see attached. Probably a remnant from testing the table initially.
                          Attached Files

                          Comment


                            #14
                            Still there

                            Comment


                              #15
                              Hi

                              I have reverted back to Act_Primary templates from before I amended them (e.g. deleted Boldchat).

                              The double <body> has probably been on the site for about 3 years

                              Mal, when you say still there - does that mean the page still has refresh issues or the the double <body> is still there?

                              Paul
                              KJ Beckett
                              Men's Clothing & Accessories
                              Cufflinks, Underwear, Ties, Grooming Products
                              Bath, England
                              Fast delivery to UK, USA and worldwide.
                              Men's Fashion Blog

                              Comment

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