Buffer error when uploading

[Darren B]

Hi

I have corrected the problem to allow me to upload but i have just had an error message i've never seen before. Product information buffer to large attached is an image of error

Could some tell me which bits i need to delete or shorten - basically what causes this error and what are the calculations i.e No of characters in what field. As i havd been doing quite a bit of work and am not totaly sure what i did to cause this.

Cheers
Darren

[Menar]

Hi there,

Please try the following suggestion, go into Actinic, View | Search settings | Results tab and uncheck 'Description (full description)' under the Display Options area.

By having the option turned on, this significantly increases the size of the index files being uploaded to the website, establishing in need of larger disk space on the server.



Hope this helps.

[Darren B]

Menar

Thanks for that but that is what i did to correct it, but how is the buffer size calculated i.e. no of characters in description or title which area?

Cheers
Darren

[Menar]

Hi,

I believe to my understanding, the buffer is calculated, from the number of characters within the product full description box.

Therefore, there may be some products within your catalog exceeding the buffer zone perhaps???

I'll try to gather more information from relaying this information to our product developers and will submit the feedback within this thread.

[Darren B]

if you could that would be much appreciated

Cheers
Darren

[Menar]

Hi there,

The buffer contains...

<currency symbol> <decimal places> <price> <anchor> <product name length><product name><product description length> <product description> <section name length>

<section name>
<property value 1 length> <property 1 name><property 1 type>!<property value 1><property value 2 length> <property 2 name><property 2 type>!<property value 2>
...
<property value N length> <property N name><property N type>!<property value N>

[Darren B]

Thanks Menar

Gives me some food for thought

Darren