HELP retrieve orders button not lit

[Roy]

Hi

Help The Retrieve orders button will not light so cannot retrieve orders.

Quick reply would be a great help.

Roy

[rmladden]

Is it possible you have accidentally checked Bypass Catalog Order Processing?

[Jan]

Also, if you have changed your network settings then you will have to upload your catalog before you can download orders.

Regards,

[Roy]

Hi Bob and Jan

Sorry for taking so long to get back. Apart from other work it took 5 hours to upload the site on our slow connection.

It all seems ok now after uploading. I think I caused a problem by clicking on the ssl and switching it off a bit later. 'Shouldn,t play' That would make sense with regard to the network settings.

Big relief thanks

Roy