Payment Issue (Credit card details sent separately)

[mbishop]

In the 'Payment and Security' tab I only have 'Credit card details captured for later processing' as a payment method, but I have started receiving orders that are listed as 'credit card details sent separately'. I've put in a few test orders and it appears there is no way one can place an order without entering their credit card info (as I have it set).

I don't know why I am getting these orders like this. And the customers, when they are called, say they put in their card info.

Any suggestions?

I done a search and one said to compact the database. I did that.
Another said to convert the DB to Access 2000. It appears to have already been converted. Any other tips or ideas? This is very frustrating.

[guccij]

The easiest way to resolve this would be to get a PSP. It's that old chestnut, PCI compliance.

[mbishop]

We are already PCI compliant.

[guccij]

Goodness. How do you manage that using "Credit card details captured for later processing" ?