HELP. i've got a virus

[caroline]

today i have scaned my laptop with AVG, malware and ad-aware. all showed nothing.

i then deleted all files from ther server using ftp sofware and re- uploaded everything.

i scaned it again to check noth creeped back in.

i have yet to check my websites and to be honest, i'm dreading it.

will let you know how it goes.

[caroline]

ok i've got a problem

when trying to get onto my online shop - i get an error page

http error 403 - says something about most likey cause is it requires log in.

[guccij]

I'm getting a security warning still on www.alpacaknitwear.co.uk:

http://safebrowsing.clients.google.c...nitwear.co.uk/

You might need to get in touch with Google once you've fixed the error above.

[caroline]

I'm getting a security warning still on www.alpacaknitwear.co.uk:

http://safebrowsing.clients.google.c...nitwear.co.uk/

You might need to get in touch with Google once you've fixed the error above.

yeah i haven't requested a review of the site yet - want to make sure it is all ok first.

do you have any idea about the error page?

[Darren B]

something seems a bit odd with your configuration, the .co.uk pages dont seem to exist.

can you explain how you have the two domains setup

[caroline]

something seems a bit odd with your configuration, the .co.uk pages dont seem to exist.

can you explain how you have the two domains setup

you have completely foxed me and i'm not sure how to answer!

[grantglendinnin]

Malwarebytes is far more thorough than AVG and Ad-Aware - it tends to be on the ball, run a full scan of your PC, that should hopefully ensure your sytems are clean.

Have you requested Google to remove your pages from their index, or has this been Google's move?

[caroline]

Malwarebytes is far more thorough than AVG and Ad-Aware - it tends to be on the ball, run a full scan of your PC, that should hopefully ensure your sytems are clean.

Have you requested Google to remove your pages from their index, or has this been Google's move?

Thanks i have got Malwarebytes and have been running this along side avg and ad-aware. all bases covered i hope.

i haven't contact google at all - but i need to now, just need find my way around requesting a malware review of my sit so they can remove the warning, it doesn't look too good for business!!!

[Chunkford]

I would suggest these following things to protect yourself:

1) Make sure you use a good anti virus e.g. Kaspersky, NOD32 etc
2) Install and the browse the internet using sandboxie http://www.sandboxie.com/ (Anti virus isn't enough nowadays)
3) Use a router - Most routers come with a firewall and NAT. This will protect your computer for port scan to see if your a weak target
4) Install all of your windows updates