Actinic Link for Quickbooks

[kathynewman]

Looking at implementing Actnic Link for Quickbooks and am reading the User Guide as I write.

One immediate question:

If we have a customer order via actinic from someone who has not ordered before and is not a registered actinic customer, the userguide implies that a new customer record will not be created in quickbooks, just that the details will be applied to a generic (internet shopper) record in quickbooks.

Is this really the case - we use Quickbooks for our invoicing and obviously need a new customer record set up every time.

Is there a way of doing this?

Thanks


Kathy

[JMK2]

I would also be interested in the answer to this.

[cdicken]

Kathy

At the moment this is indeed the case. This is because orders are brought into Quickbooks via Quickbooks IIF file import. In the current UK version of Quickbooks, you cannot create a customer account via an import.

As soon as Intuit roll out their proper API in their international version (it is currently only available in their US version) then we will be able to update Actinic Link to do what you want.

[JMK2]

Over the years I have played with the IIF import feature. I certainly found it was a time consuming nightmare that I never could get fully working.

Quickbooks is real keen to build features into new version - as long as those features are value added products that they can upsell you. But when it comes to something like fixing the rounding error that plagued numerous successive versions, or the GST problems, they seem to simply ignore them.

One of the things that made Actinic attractive to us was it's potential to make us hate Quickbooks less. I'll look forward to that.