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    Hi,

    business v7.06

    I'm trying to export my store to a .csv file

    I go to file:export choose the options and then press export..

    The process starts then hangs while 'preparing export'

    It goes no further... when I press cancel the message;

    'the parameter is incorrect'

    but no further details are shown.

    How can I find out what is stopping the export?

    Cheers!
    Arka Tribal Jewellery

    #2
    Firstly if you haven't already compact the database then before exporting try clicking on the home icon in the content tree to give it focus.

    Comment


      #3
      Hi Duncan,

      Thanks for the reply.
      I tried your suggestions, but unfortunately the same thing happened.
      It hangs in the same place... after waiting, clicking cancel just gives the message;
      'the parameter is incorrect'

      Is there an error log associated with the export function?

      How am I supposed to find out which parameter is 'incorrect'

      Theres nothing wrong with the store... all is working OK.

      Any clues anyone?
      Arka Tribal Jewellery

      Comment

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