Hello All,
I was having an issue in Version 6.1.2 of Actinic Business
with using seperate customer messages for two pricing
schedules. Ben the Administrator helped me through it,
but now I am having a slightly different problem with
the same subject in the newest version, 6.1.3.
I seems that I can get the customer message to display for
the correct associated price schedule when I DON'T have a
quantity discount in use.
But as soon as I put in a quantity discount,
(to be used for both price schedules), I can only get the
default price schedule customer message to display,
regardless of what price schedule the customer is logged
in under.
The fix that Ben gave me before doesn't apply anymore to
the new version of Actinic Business. Here is the fix that
Ben gave me before:
-------------------------------------------
Hi John
It's a bit strange! You can work around it by creating a
temporary third schedule named something other than
Retailxx (say 'trade'). Set your second quantity discount
under this schedule, click 'Schedule' to arrange the order
by schedule name and then you find you can change the
quantity discount for 'trade' to 'RetailTwo'.
Best Regards,
Ben
-------------------------------------------
This no longer does the trick. In fact... when I don't
have a quantity discount, I don't have to do anything
special at all. But as soon as I come to a product
requiring a quantity discount, the customer message
for the secondary price schedule will not show, but
instead, the default customer message still shows.
For anyone that is interested, here is a scenario of what
I have set up:
-------------------------------------------
Two pricing schedules - Retail and RetailTwo.
Different customer message in each price schedule.
Customers not logged in are assigned the Retail
Price Schedule.
Customers who log in, get assigned to the RetailTwo
Price Schedule.
And oddly enough:
RetailTwo is actually the higher price range. As
requested by my client.
Under 50 units purchased:
Retail: $0.75 per unit
RetailTwo: $0.90 per unit
Quantity discount over 50 units purchased:
Retail: $0.50
RetailTwo: $0.58
Results:
When there is a quantity discount, the only customer
message that will display on the product page is
the Retail Price Schedule Customer Message. Regardless
of what price schedule the customer is using.
When there is no quantity discount used, Customer
Messages appear to display correctly.
-------------------------------------------
The one good thing here is that the cart and check out
pages appear to be displaying the correct pricing and
calculating the correct discounts, totals, etc.
The issue only appears to be happening on the product
page itself.
I reviewed the Script changes log for the new version
6.1.3 and noticed that some mods were made by Zoltan
Magyar and Tibor Vajda in the ActinicPXML.pm script,
between lines 2178 and 2277.
When I looked, I saw the mention of $nScheduleID,
$pAccount->{PriceSchedule}, $sInsideText and $sMessage,
but I didn't see any noticable conditions applied for
when a quantity discount is involved.
I have already deleted all *.fil files, locally and remotely,
and refreshed the web site with no positive results.
I have also made sure that NETQUOTEVAR:PRICEEXPLANATION
is present in the HTML code.
Any suggestions or pointers would be highly appreciated.
Hope to hear from someone soon.
I was having an issue in Version 6.1.2 of Actinic Business
with using seperate customer messages for two pricing
schedules. Ben the Administrator helped me through it,
but now I am having a slightly different problem with
the same subject in the newest version, 6.1.3.
I seems that I can get the customer message to display for
the correct associated price schedule when I DON'T have a
quantity discount in use.
But as soon as I put in a quantity discount,
(to be used for both price schedules), I can only get the
default price schedule customer message to display,
regardless of what price schedule the customer is logged
in under.
The fix that Ben gave me before doesn't apply anymore to
the new version of Actinic Business. Here is the fix that
Ben gave me before:
-------------------------------------------
Hi John
It's a bit strange! You can work around it by creating a
temporary third schedule named something other than
Retailxx (say 'trade'). Set your second quantity discount
under this schedule, click 'Schedule' to arrange the order
by schedule name and then you find you can change the
quantity discount for 'trade' to 'RetailTwo'.
Best Regards,
Ben
-------------------------------------------
This no longer does the trick. In fact... when I don't
have a quantity discount, I don't have to do anything
special at all. But as soon as I come to a product
requiring a quantity discount, the customer message
for the secondary price schedule will not show, but
instead, the default customer message still shows.
For anyone that is interested, here is a scenario of what
I have set up:
-------------------------------------------
Two pricing schedules - Retail and RetailTwo.
Different customer message in each price schedule.
Customers not logged in are assigned the Retail
Price Schedule.
Customers who log in, get assigned to the RetailTwo
Price Schedule.
And oddly enough:
RetailTwo is actually the higher price range. As
requested by my client.
Under 50 units purchased:
Retail: $0.75 per unit
RetailTwo: $0.90 per unit
Quantity discount over 50 units purchased:
Retail: $0.50
RetailTwo: $0.58
Results:
When there is a quantity discount, the only customer
message that will display on the product page is
the Retail Price Schedule Customer Message. Regardless
of what price schedule the customer is using.
When there is no quantity discount used, Customer
Messages appear to display correctly.
-------------------------------------------
The one good thing here is that the cart and check out
pages appear to be displaying the correct pricing and
calculating the correct discounts, totals, etc.
The issue only appears to be happening on the product
page itself.
I reviewed the Script changes log for the new version
6.1.3 and noticed that some mods were made by Zoltan
Magyar and Tibor Vajda in the ActinicPXML.pm script,
between lines 2178 and 2277.
When I looked, I saw the mention of $nScheduleID,
$pAccount->{PriceSchedule}, $sInsideText and $sMessage,
but I didn't see any noticable conditions applied for
when a quantity discount is involved.
I have already deleted all *.fil files, locally and remotely,
and refreshed the web site with no positive results.
I have also made sure that NETQUOTEVAR:PRICEEXPLANATION
is present in the HTML code.
Any suggestions or pointers would be highly appreciated.
Hope to hear from someone soon.
So I'm afraid I'm not able to provide any quick solution at the moment. However the fix is trivial so I'm checking in the fix while this message is being written. Therefore the fix will be included in the next maintenance release.
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