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    #1

    Data Entry Report

    Since a hard drive failure and reinstalling Actinic Business 4.1.0 and patch 4.1.1 I now can't see credit card details on Data Entry Report due to details being blanked out by black mask.

    How do I get rid of this black mask to enable me to read the credit card details.

    Many Thanks
    Regards
    Henry Pritchard (Company Director)

    ************************************************
    Netwinner Limited (Internet Services)
    Tel: +44( 0)1772 616078
    Fax: +44( 0)1772 616086
    e-mail: mailto:henryp@netwinner.co.uk
    Web Site: http://www.netwinner.co.uk
    ************************************************
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    #2
    I suspect this is something to do with the grey shading that is behind the credit card details. It sounds like your printer is not coping with it.

    This is a long shot, but try the knowledge base advice in http://knowledge.actinic.com/users/k...20.html#aGC89.

    Comment

      #3
      Many Thanks to Chris Dicken

      Your reply sent me in the right direction.

      My printer was set up to use the winfaxpro printer driver when it should have been our network printer.

      The report prints out OK now. Great stuff!
      Regards
      Henry Pritchard (Company Director)

      ************************************************
      Netwinner Limited (Internet Services)
      Tel: +44( 0)1772 616078
      Fax: +44( 0)1772 616086
      e-mail: mailto:henryp@netwinner.co.uk
      Web Site: http://www.netwinner.co.uk
      ************************************************

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