403 error when forwarding to last item page

[treppo]

Hi,

I have a problem with my site, when a customer adds an item to their cart they are usually returned to their last page but my site just gives a 403 error!

Thanks

Robb T

[TraceyG]

Hi,

It is trying to return the customer to 'http://www.tms-stores.com/acatalog/'. Because no page name is specified here it is looking for a page called 'Index.html', which you obviously do not have in the 'acatalog' folder. The '403' error is displayed because your hosting company have set something up to stop the directory listing being displayed.

You have two options to get round this problem:

1. Go to 'Design | Options | Site Defaults' and change the 'Base Page Name' to 'index.html'. Update the site.

or.

2. Go to 'Design | Options | Miscellaneous' and tick the 'No frames in checkout' option so that the 'URL for Completed and Aborted Checkout' becomes useable. Enter the full url to the page you want your customers to be taken back to when they complete checkout (be aware that this will also be the page that the user is taken back to if they click the 'Cancel' button during the checkout process). Uncheck the 'No frames in checkout' box again and update the store.

I hope this helps.

[treppo]

[i]

I chose number 1, and it works, I now have a redirect on index.html back to Act_BrochurePrimary.html and it works sweet.

Thanks
[/B]