*** MORE UPDATED INFORMATION *** 08/10/10
Just in case anyone is interested, my issue with Google is sorted.
Google have re-visited my site and it's all clear - no nasty warning messages.
So all is well.
Still investigating why the problems initially arose.
******************************
I have removed Actinic, re-installed, transfered my back up files, and now I can upload/refresh and retrieve orders without problems.
Strange, as I'm using the same backup info. Something must have gone wrong with system files that aren't backed-up.
Unfortunately I do still have my Google issue, but alas that's not an Actinic problem.
Thanks for looking guys!
*************************************************
Hi,
The site in question is a very basic shopping cart using Actinic v7, this is 'a side' to our normal business activities.
http://www.craystoneshop.co.uk
Please don't visit until you've read the 'OTHER INFO' below.
MY PROBLEM:
I am receiving alert box error messages when I attempt to upload/refresh/or retrieve orders, and also when I click on SagePay within Business Settings.
Payment service provider, Sage Pay, failed to register properly - class ID ({AC070015-43EE-11D2-9520-080000511272})
PLEASE NOTE:
The PROTX - SagePay update references have all been actioned and the site was working with the new references for months
OCCUpgarade.ini, Act_OCCPROTXTemplate.html and OCCPROTXScriptTemplate.pl
OTHER INFO:
Pinbrook (my Actinic supplier and host) have passed on clients to Host-it.
My site has been compromised in the last 10 days (google have a Malware warning message in their listings). It appears that a 404 error script htaccess file on the Pinbrook (contracted out) server is the cause.
Host-It are in the process of moving my files to their server to try and rectify this and to get Google to re-visit the site.
I have stopped receiving orders understandably due to the Google alert.
I am getting desperate, please can anyone help?
Thanks
Chris
Just in case anyone is interested, my issue with Google is sorted.
Google have re-visited my site and it's all clear - no nasty warning messages.
So all is well.
Still investigating why the problems initially arose.
******************************
I have removed Actinic, re-installed, transfered my back up files, and now I can upload/refresh and retrieve orders without problems.
Strange, as I'm using the same backup info. Something must have gone wrong with system files that aren't backed-up.
Unfortunately I do still have my Google issue, but alas that's not an Actinic problem.
Thanks for looking guys!
*************************************************
Hi,
The site in question is a very basic shopping cart using Actinic v7, this is 'a side' to our normal business activities.
http://www.craystoneshop.co.uk
Please don't visit until you've read the 'OTHER INFO' below.
MY PROBLEM:
I am receiving alert box error messages when I attempt to upload/refresh/or retrieve orders, and also when I click on SagePay within Business Settings.
Payment service provider, Sage Pay, failed to register properly - class ID ({AC070015-43EE-11D2-9520-080000511272})
PLEASE NOTE:
The PROTX - SagePay update references have all been actioned and the site was working with the new references for months
OCCUpgarade.ini, Act_OCCPROTXTemplate.html and OCCPROTXScriptTemplate.pl
OTHER INFO:
Pinbrook (my Actinic supplier and host) have passed on clients to Host-it.
My site has been compromised in the last 10 days (google have a Malware warning message in their listings). It appears that a 404 error script htaccess file on the Pinbrook (contracted out) server is the cause.
Host-It are in the process of moving my files to their server to try and rectify this and to get Google to re-visit the site.
I have stopped receiving orders understandably due to the Google alert.
I am getting desperate, please can anyone help?
Thanks
Chris