Announcement

Collapse
No announcement yet.

Not forwarding to Protx for payment

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    Not forwarding to Protx for payment

    Hi,

    I have just gone live with Protx but when I place a test order I get to the screen: "You will now be automatically transferred to the Protx VSP secure server to process your credit card details with complete confidence. " but nothing happens it just sits there with no forwarding.

    It worked fine in test mode but as soon as I switched to production mode it does not work.

    The only difference I noticed is that in test mode I had to click the 'next' buton in production mode there is no 'next' button.

    I think it must be something to do with the Javascript Onload function but I know nothing about it !

    If anybody wants to have a look, from the Payment Method drop down select 'Not in use (Do not use !) and this will connect you to the Protx server.

    Thanks

    Peter
    Printerbase - Colour & Mono Laser Printers
    Tags: None
    #2
    The body tag for that page is missing OnLoad='onLoad();'
    I don't know why it is missing.
    Bob Ladden

    Comment

      #3
      Wow that was quick !

      I've inserted OnLoad='onLoad();' into my primary template and it now works fine, the only problem is that errors are generated on the pages that use the primary template.

      My body tag looks like this:
      <BODY BGCOLOR="#ffffff" TEXT="#000000" LINK="#003366" VLINK="#6699cc" ALINK="#003399" OnLoad='onLoad();'>

      Visiting a page based on the Primary template such as:
      http://www.printerbase.co.uk/acatalog/index.html

      Gives an error in the bottom right hand corner.

      Any ideas what I have done wrong ?

      Thanks

      Peter
      Printerbase - Colour & Mono Laser Printers

      Comment

        #4
        I think I've sorted it.

        I replaced onLoad='onLoad();' in my primary template with onLoad="NETQUOTEVAR:ONLOAD" and everything appears to working fine now.

        Thanks

        Peter
        Printerbase - Colour & Mono Laser Printers

        Comment

        Previous template Next
        Working...
        X