I'm just moving my sites from the old pinbrook server to the new owners "host-it" servers (great, like I haven't got better things to do), and I have a problem with one of the sites.
It gets most of the way through the upload then stops in the "Sending Catalog Files" stage, while saying "Sending: SiteRoot_index.html", and it comes up with this error:
Now I've got no idea what this 'index2.html' file is - I've searched the entire directory, including file contents, and there seems to be no reference to it.
The error occurs every time, and in exactly the same place. Even if I do a refresh or a website purge.
We've ruled out a space issue (the host says there is tons of space, and I've subsequently uploaded a huge site overnight with no problems, yet this one still stops in the same place this morning)
The fact that all the other sites uploaded ok, yet this one stops on exactly the same file suggests it's not a connectivity issue either.
Ignore and retry just come up with the same message, while abort carries on uploading the rest of the files and finishes ok.
So not really sure what this mystery file is, where it's getting it from or why it suddenly decided not to work on the new server when the other 15 or so sites worked just fine...
any ideas?
It gets most of the way through the upload then stops in the "Sending Catalog Files" stage, while saying "Sending: SiteRoot_index.html", and it comes up with this error:
An error occurred while transferring files to the web site.
Possible Cause:
Network timed out
Network is down
FTP server is down
Remote server disk is full
The permissions on the file or directory on the remote
server are locked
If the file being sent is a CGI script
(nqxxxxxx.pl or caxxxxxx.pl) someone else may be
using the same CGI script ID as you.
Recommendations:
Abort
Resolution:
Re-establish your network connection
Be sure the FTP server is running
Try re-installing the web site when the network is not so busy
Make sure the disk is not full on the remote server
Make sure the website and cgi-bin directories
on the remote server are writable
Make sure the files in the cgi-bin and website are writable
Make sure your CGI script ID in the Advanced |
Network Setup... dialog is unique for your web server.
File: index2.html
Possible Cause:
Network timed out
Network is down
FTP server is down
Remote server disk is full
The permissions on the file or directory on the remote
server are locked
If the file being sent is a CGI script
(nqxxxxxx.pl or caxxxxxx.pl) someone else may be
using the same CGI script ID as you.
Recommendations:
Abort
Resolution:
Re-establish your network connection
Be sure the FTP server is running
Try re-installing the web site when the network is not so busy
Make sure the disk is not full on the remote server
Make sure the website and cgi-bin directories
on the remote server are writable
Make sure the files in the cgi-bin and website are writable
Make sure your CGI script ID in the Advanced |
Network Setup... dialog is unique for your web server.
File: index2.html
The error occurs every time, and in exactly the same place. Even if I do a refresh or a website purge.
We've ruled out a space issue (the host says there is tons of space, and I've subsequently uploaded a huge site overnight with no problems, yet this one still stops in the same place this morning)
The fact that all the other sites uploaded ok, yet this one stops on exactly the same file suggests it's not a connectivity issue either.
Ignore and retry just come up with the same message, while abort carries on uploading the rest of the files and finishes ok.
So not really sure what this mystery file is, where it's getting it from or why it suddenly decided not to work on the new server when the other 15 or so sites worked just fine...
any ideas?
Comment