Invoice Address

[Steve Raven]

We have a problem with our account customers invoice and delivery addresses in the order processing section - the box that has the addresses in is displayed with a black background and black text making the addresses unreadable.

What has happened and what do I need to do to stop this happening.

I have noticed this does not occur for surfers using an iMac! but on Windows based surfers it does.

[TraceyG]

Hi Steve,

Take a look at this thread

[Steve Raven]

Hi Tracey

The thread you suggested is in the developers forum - which I don't have access to. Could you give me some edited highlights

Steve

[TraceyG]

Sorry Steve, here is the answer:

This is probably to do with the perl version on the server and the way it parses the data. Try the following:

Open 'Act_Order01.html' in a text editor and search for:

<Actinic:VAR NAME=ADDRESS_TABLE VALUE="
%s
<TABLE WIDTH=98% BORDER=0 CELLSPACING=0 CELLPADDING=1 BGCOLOR=%s><TR><TD>
<TABLE WIDTH=100% BORDER=0 CELLSPACING=0 CELLPADDING=4 BGCOLOR=%s>
%s
</TABLE>
</TD></TR></TABLE>
%s
"/>

The included HTML code has two bare % as TABLE WIDTH parameter. These bare
% signs make fool the sprintf function of this perl implementation when
this string is used as the first parameter of sprintf.

Just duplicate these bare % signs. E.g.

<Actinic:VAR NAME=ADDRESS_TABLE VALUE="
%s
<TABLE WIDTH=98%% BORDER=0 CELLSPACING=0 CELLPADDING=1 BGCOLOR=%s><TR><TD>
<TABLE WIDTH=100%% BORDER=0 CELLSPACING=0 CELLPADDING=4 BGCOLOR=%s>
%s
</TABLE>
</TD></TR></TABLE>
%s
"/>

(The changes are underlined).

I hope this helps.