Site stopped opening

[atco]

Using V7, my site stopped opening about 3 days ago and I get the following message:

Site error: the file \\web-wfwin\soho\troononline.net\www.troononline.net\web\content\index.php requires the ionCube PHP Loader ioncube_loader_win_5.2.dll to be installed by the site administrator.

I've been away for a week so haven't uploaded anything but this message started replacing my site suddenly 3 days ago. You can still call up subdirectories on the webspace but don't know why my site doesn't appear when I put www.troononline.net in the browser though it's OK when I put http://www.troononline.net/index.htm in. Can anybody shed any light on it or is it a server/PHP problem??

[Mike Hughes]

It's certainly nothing to do with Actinic.

The error message is saying that some php code which is encrypted / protected by ioncube can't be run without ioncube installed.

So the question has to be:

1. What PHP are you running?

It could be some php that your site is calling, such as map scripts, visitor counters, addthis, etc.

Try disabling these to see if it's any of them. (the odd thing though is that the problem only occurs if the default page is called for)

Which brings us to the next question.

2. Why is this only a problem when the default page is called?

- Check your htaccess file for strange pages being called by default.
- Ask your host what the default page should be.
- Look for strange webpages in your home directory.

What I'd be concerned about here is that something unknown is trying to run php. You need to find out what this is and where it came from. It sounds like you could have been hacked, but why they'd run some encoded php I can't imagine, except perhaps to stop you seeing the code that was being run.

Mike

[atco]

Thanks Mike - I deleted the index file and php index file and refreshed the site - appears to have done the trick but still mystified.