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    actshiphand.ocx

    Hi

    just in the middle of upgrading from v4 bus to v6 bus, all goes ok, intil load up business and then when click in buisness setting, get this message:

    CATALOG caused an invalid page fault in
    module ACTSHIPHAND.OCX at 0167:1002a4c4.
    Registers:
    EAX=00000001 CS=0167 EIP=1002a4c4 EFLGS=00010202
    EBX=00000010 SS=016f ESP=00c8d430 EBP=0cb55f4c
    ECX=00d27b88 DS=016f ESI=0cb55728 FS=3ac7
    EDX=00000001 ES=016f EDI=00000000 GS=0000
    Bytes at CS:EIP:
    8b 47 04 8d 4c 24 30 50 68 7c 15 05 10 51 e8 85
    Stack dump:
    00c8d578 00c8d5ec 00000000 00e03c40 01c60003 00d27a04 00d27c34 00d27c34 00d27c84 00d51340 0cad4294 0cb63d4c 00d27cd4 00d27af4 00d27b94 00e06590

    have reinstalled but same happens, any ideas?

    #2
    Hi there

    ACTSHIPHAND.OCX is a file which deals with shipping. Hmm, one suggestion would be to 1st close down Actinic, go your site1 folder, go to shipcontrol folder, and rename the SimpleShipping.mdb to backup.mdb

    Once you have done this, simply go to the
    C:\Program Files\Actinic Ecommerce v6\Original\ShipControl\ folder, copy and paste this Simpleshipping.mdb to your \Site1\Shipcontrol\

    If this works then the fault, seems to lie in the simpleshipping database

    Please try this

    Kind Regards
    Nadeem Rasool
    SellerDeck Development

    Comment


      #3
      Hi Nadeem

      thanks for your very quick help, that, worked, but now get this message when goto business settings, :
      Cannot open the shipping and handling database. Make sure that "ActinicSimpleShopping" is set up as a valid ODBc source

      Comment


        #4
        Hi there

        You are nearly there

        Do the following and you will get rid of the problem

        Within Windows Control Panel, click on ODBC data source, and add in a key for ActinicSimpleShipping6 as defined below:-

        1. Close Actinic Ecommerce.
        2. From the Windows Control Panel, open Data Sources (ODBC)
        3. Click on ADD (within the User DSN tab)
        4. Select Microsoft Access Driver (*.mdb) and click OK
        5. Enter ActinicSimpleShipping6 for the Data Source Name (Note: this is case sensitive)
        6. Leave the description <blank>
        7. Under Database, click select and navigate to the database SimpleShipping.mdb which can be found in the folder ShipControl under the appropriate site folder (by default this is site1ShipControl.
        8. Click OK and close all the windows
        9. Restart Actinic Ecommerce. which should now function correctly.
        Kind Regards
        Nadeem Rasool
        SellerDeck Development

        Comment


          #5
          Hi Nadeem,


          thanks, thats seem to have sorted it.
          have a good day

          Comment


            #6
            ive had this prob lem today 9im on v10) but ive done as this suggests and still cant get actinic to open.

            are you able to offer any addditional advice.
            Lorna
            www.horsepoosaddlery.co.uk - for everything equestrian

            Comment


              #7
              I think Nadeem moved on from Actinic a couple of years ago. Your best bet is to contact Actinic support directly.

              Mike
              -----------------------------------------

              First Tackle - Fly Fishing and Game Angling

              -----------------------------------------

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