HELP Actinic not opening

[Roy]

Hi

Major problem in that Actinic will not open on our computer. It just flashes up the Actinic Logo and disappears.

Only changes were to add products before closing down.

Realise this may be a computer problem but any help very much appreciated.

Roy

[simonbridges]

I have found that my Actinic desktop shortcut sometimes fails. Problem solved by deleting it and creating a new one directly from C/program Files/Actinic
Hope this helps

Simon Bridges

[Roy]

Hi Simon

Thanks but still no luck. Stuck on what to do next.

Any other help?

Cheers

[rmladden]

Did you reboot? If not, try that.

Perhaps a database problem. In the site1 folder, rename ActinicCatalog.mdb to something else, then rename backup.mdb to ActinicCatalog.mdb. If no joy, rename previous.mdb to ActinicCatalog.mdb.

[Roy]

Hi

Thanks for the replies.

It makes perfect sense it being a database problem as it did mention an error somewhere about databases but l was not sure it was relevant as l was having other problems.

In the meantime l have just finished reinstalling actinic and imported a snapshot from cd which has solved the problem.

I am really grateful for your replies.

Cheers

Roy

[Nick]

Hello

Sometimes, with database problems, it helps to simply double-click on the Actiniccatalog.mdb database file to open it with Access (assuming you have Access on your PC).

If there is any corruption in the database, opening and closing it with Access will often clear the corruption.

Cheers

Nick