error importing images from CSV

[chrishill]

I'm using a CSV file to import products, and i've got references to image files for each product in the 'image' column. I'm having a problem getting actinic to accept them though, as it seems to think the filenames are in the wrong format. The generated .txt file of errors gives me this line for each image.....

Line 5: Incompatible information in field 5 ("image"). Expected the name of a valid .JPG or .GIF image file, up to 255 characters long, but got "7331.jpg".

however, in the same folder that the .csv is in i have

'7331.jpg' (just copied and pasted the filename)

so my question is, why, when the file name is only 4 digits long and the extension IS .jpg, does actinic refure to import? I've tried .JPG just in case, with no joy.

help!

[cdicken]

You need to include information about where Actinic can find the images. If you just include the filename, Actinic will look for the images in your 'Site1' folder. If it does not find the images in there, you'll get an error.

If your images are within sub-folders in 'Site1' then you can use a relative path e.g.

images\imagename.gif

pics\thumbnails\imagename.jpg

or include a full file path e.g.

C:\My Documents\My Pictures\imagename.gif