Problem when transferring shoppers from cart to Paypal payments - Actinic Catalog V6

[bebopmandaz]

I have an old website I still operate at http://www.thebebopshop.com which I built in Actic Catalog and still works fine using the old v6 version (I know, it's ancient but I'm not going to re-build it now, too big a job). Anyway, I have encountered a problem in recent months which I've only just managed to identify the cause of it. When trying to place an order and after filling in all the details in the cart you progress to an interim screen - http://www.thebebopshop.com/cgi-bin/os000001.pl - which says 'Click the PayPal button to go to PayPal's secure server and process your payment' and.used to contain a little button. The page does forward automatically so no problem but the button image has seemingly been removed from paypal's servers and now it's causing a longer delay (about a minute) to get to paypal whilst the page looks in vain for this image. Customers think the website has stuck and abandon there orders so not good. On examining the source code the URL for the missing image is http://images.paypal.com/images/x-click-but01.gif and paypal have confimed it's gone and recommended I replace it with a new one. Can anyone advise how you edit this page or script? I can then just amend the image url with a new one. Any help with this will be much appreciated, thanks.

[Mike Hughes]

I don't still have V6 on my computer but it looks like it's set in the Act_OCCPayPalTemplate.html which will be in the CommonOCC folder for your site. It's still there in V18 (and from what I can see it was in Actinic / Sellerdeck V9, V10, V11, 2014 and 2016).

I think paypal still have the image available here:
http://www.paypal.com/en_US/i/btn/x-click-but01.gif

[bebopmandaz]

Thanks for that Mike, found it! So if I open that template up in notepad, change the image url and save it when I click update will that file get uploaded? Or do I need to do a site refresh or manual ftp to get the file on? Please advise.

[Mike Hughes]

Yes. I think that should get updated automatically when you do an update. It will be easy to check though, just do an update and see if the image appears.

PS. I posted that image on http: but these days you should enter it as https: to avoid any security warnings on the customer's browser.

[bebopmandaz]

Thanks again MIke. Just thought, can I edit the Act_OCCPayPalTemplate from the template manager within Actinic rather than using notepad? That should ensure Actinic knows to update the file. I presume you click Online CC in the Ordering tab and find it there? Please advise.

[Mike Hughes]

I've no idea to be honest. It's ages since I used V6 and it's not necessary anyway. Actinic will just use the latest version of the file rather than keep a separate log file of all the different file changes that have been made. That would be be horrible programming.