Strange Problem

[otiz]

I added a few more products to my website and thought nothing of it, problem is i can see them on the pc with the actinic software but on other pc's they are not there?

Can you help with this strange problem.

Thanks
paul

[Menar]

Hi there,

Can you please post your URL so that we can take a look?

Also what section should we search for, to see if the sectionis visible to us?

[otiz]

strange problem

Hi.

www.islandentertainmentsonline.com

i have 2 lady pirate costumes in the ladies general section.
i can see them on home pc where they were uploaded but not laptop or friends?

Thanks

Paul

[Menar]

Hi,

I cannot see the products too. I believe this might be due to a corrupted file on the server.

Please carry out the following actions, delete files with the extension of .Cat, .Fil, .pl and .pm files from your local PC and on the server.

On the local PC, these files can be found in your 'Site1' folder (Actinic Ecommerce V6 | Sites | Site1) after deleting the files then please go back to your 'Original folder (Actinic Ecommerce V6 | Original) and copy all .pl and .pm files and paste them in your 'Site1'.

Access your FTP server and remove the .cat and .fils from the 'acatalog' folder also by deleting the .pl's and .pm's from the 'cgi-bin' folder.

Having to perform the actions above please go into Actinic and do a Web | Refresh website.

Hope this helps