HELP plz !

[etch]

please take a look at this website , www.eoncrystal.co.uk , when i try to place an order, after i click confirm i get a error on this page.

https://eoncrystal.co.uk/cgi-bin/os000001.pl

any ideas of what i need to do ?

thanks

Adam

[NormanRouxel]

Works fine for me when adding to Cart. No server or client-side JavaScript errors.

However when I try checkout the site switches to SSL and the script page can't be found. It's likely that your network settings are at fault.

I'd post your network settings. Use Advanced / Network Setup / Export and hide the FTP username and password before posting.

Norman

[etch]

help

did you add the item to the cart then go to checkout now ? can you please check if it works please,

many thanks

Adam

[rmladden]

It would seem you do not have SSL on your server. Your ISP can arrange that (if they want to). You would need to purchase a SSL certificate. Or you can use a shared SSL or a PSP.

[etch]

network settings

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST mail.eoncrystal.co.uk
WEBSITEURL http://www.eoncrystal.co.uk/
IGNOREPASSIVEERRORS false
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
SSLCATALOGURL https://www.eoncrystal.co.uk/acatalog/
SSLCGIBINURL https://eoncrystal.co.uk/cgi-bin/
SSLPATHFROMCGITOCATALOG ../acatalog/
SSLCODEBASE ./
SSLFTPHOST eoncrystal.co.uk
SSLFTPUSERNAME eongifts
SSLFTPPASSWORD dione11
SSLPATHTOCGIBIN /eoncrystal.co.uk/cgi-bin/
SSLUSEPASSIVEFTP true
CATALOGURL http://www.eoncrystal.co.uk/acatalog/
CGIBINURL http://eoncrystal.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./acatalog/
FTPHOST eoncrystal.co.uk
FTPUSERNAME *********
FTPPASSWORD *********
PATHTOCGIBIN /eoncrystal.co.uk/cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG


there is my settings, are they wrong ? or do i need to get a SSL certificate, are shared ones free ?

[rmladden]

These settings are telling Actinic that you have your own SSL:
SSLCATALOGURL https://www.eoncrystal.co.uk/acatalog/
SSLCGIBINURL https://eoncrystal.co.uk/cgi-bin/

Shared SSL's are generaly not free, but not expensive.
If you do not have a way of accepting credit cards, look into a PSP.

You can also use Actinic's secure Java applet.

Change your FTP password ASAP. You did not x it out when posting.