ok, I've had a few examples recently where it would have been really useful to allow the customer to go to the website and just select the delivery but with no items (a couple of clever dicks who found a free delivery hidden away in one of the foreign countries that said 'do not use unless instructed' and a foreign customer who exceeded the delivery weight and has chosen to pay double delivery to get the parcel).
As I operate this part time and want as little involvement with customer as possible it is clearly preferable to be able to instruct them to go back to the website and pay for the delivery again than it is to have them phone me or me phone them for me to manually process the credit card details.
So what I need is some sort of dummy item, that doesn't cost anything that they can add to the basket and choose the appropriate delivery. Obviously I want the dummy item to be hidden on a page that is not linked to by the rest of the site.
So basically I would send them a link, say select this item and go to checkout.
How can I do this (or is there a better way)?
As I operate this part time and want as little involvement with customer as possible it is clearly preferable to be able to instruct them to go back to the website and pay for the delivery again than it is to have them phone me or me phone them for me to manually process the credit card details.
So what I need is some sort of dummy item, that doesn't cost anything that they can add to the basket and choose the appropriate delivery. Obviously I want the dummy item to be hidden on a page that is not linked to by the rest of the site.
So basically I would send them a link, say select this item and go to checkout.
How can I do this (or is there a better way)?
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