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finished order JUST WON'T DIE!!!!!!

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    #1

    finished order JUST WON'T DIE!!!!!!

    I'm testing my first Actinic shop and have a "slight" problem...

    Place an order fine, download it fine...

    Ship the product lines ok and "take payment" fine...

    even get emails (as a customer) as to what is happening..


    Only problem is that having shipped the items and taken payment I kind of expect the order to be complete!!! But it just sits in "pending " TAUNTING me!!!!!!

    What am I doing wrong (or rather what am I not doing right!!)
    Tags: None
    #2
    don't worry, that seems to be another "feature" of actinic - some orders just won't move from the pending list!

    Comment

      #3
      You have to print the invoice and the packing list as well.

      Regards,
      Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
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      Comment

        #4
        You don't have to print the packing list, but you are requred to take some record of the order - whether that be an Invoice, a Data Entry Report or an Export.

        Comment

          #5
          Printed an invoice... that got it..

          cheers!

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