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Actinic not closing on database backup

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    Actinic not closing on database backup

    Hi,

    When my customer tries to close actinic with database backup it doesn't close, any ideas what can be the problem?

    I did the site with developer and she has catalog 6 with the latest patch.

    Thanks

    Leo

    #2
    Check the the directory exists that they are trying to back up to - this can be done in housekeeping/backup/shutdown backup options.

    Regards,
    Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
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