Odd effect linking from search results page to individual result

[NickD]

Hi

I'm in the process of adding a new range of products to my site, and have been doing some testing, during which I have found an odd effect. When using the search facility, and linking to a particular item in the search results list, some additional text appears underneath the product image. This is only present for those products identified by the search - other products on the page containing the "found" product do not exhibit this effect.

You can see this by going to my site www.nickdobsonwines.co.uk, going to the product catalogue, and searching for "jamek".

Any ideas?

regards

Nick

[NormanRouxel]

It's another Actinic buglet.

Cause:

You have pasted multi-line text into your Product Name field. Actinic has allowed you to do this (I think it shouldn't - or should replace the newlines with spaces).

Effects:

When Actinic generates the product html the ALT="blah blah" bit of the IMG tag is generated like this ALT="blah<BR>blah". This looks lousy when you mouseover the image and breaks the search highlighting code.

Solution:

Make sure you only enter a single line of text into the Product Description Field. Unfortunately there are lots of these multi-line fields on your site.

or

Turn off search highlighting (View / Search Settings / Results).

or

remove ALT="NETQUOTEVAR:ALTERNATETEXT" from Act_ProductImage.html. Delete the line and put <!-- NETQUOTEVAR:ALTERNATETEXT --> outside the <IMG...> tag.

Norman

[NickD]

Thanks for the input Norman.

The use of multi-line text in the Product Name field is quite deliberate, in order to obtain the formatting required where the product name is displayed. I was aware of the mouseover problem, but thought that the lesser of two evils (the other being wrong formatting).

I will ponder the way ahead and report back.

Incidentally, there is more to this than I first thought, as the extra-text problem doesn't show itself on all products found by the search tool - I will see if I can work out in what way they differ & report back.

Regards

Nick

[NormanRouxel]

If your highlighted search term is in the Product description (and hence the ALT tag, and if there are newlines (translated to <BR> tags further on from the search terms in the ALT text) then you'll get a corrupted display.

Turning of Search Highlighting makes this go away (and reduces server load somewhat).

Alternatively remove the NETQUOTEVAR:ALTERNATETEXT and wait for the flak from any blind customers out there.

Presumably Actinic will fix this and you can then turn the NETQUOTEVAR:ALTERNATETEXT and / or Search Highlighting back on.

Norman

[NickD]

Norman - as a quick fix I've turned off search highlighting, and this has solved the superfluous text problem. The mouseover issue remains for the moment, but I will address that too as you suggest. Many thanks.

It would be nice if Actinic were tweaked to overcome these issues in a way which still permits the product title to be formatted on multiple lines. So, wishlist-controllers - any chance of this in au update to v6, or failing that in v7?

Regards

Nick

[cdicken]

I have reported this as a problem to the development team so hopfully it will be included in a future release.