SBS2000 running ISA 200

[MartinBerry]

Hi,

We have upgraded our customer onto an SBS2000 server running ISA 2000 with the firewall client install locally.

The customer when trying to download/upload or run the test connection is always getting "the operation timed out" message.

Is their a way to configure ISA to work with this version 4 of actinic or do they have to upgrade to a later version?

Does actinic use any special ports that need to be open on ISA. I have open the normal PORT 80 for HTTP and PORT 20/21 for FTP.

I can manually use MS FTP command to connect to the server etc. but actinic doesn't.

Has any experienced this before?

Cheers

Martin

[Mike Hughes]

The first thing you always have to check when this happens is whether you have 'passive FTP' enabled in network settings.

Mike

[cdicken]

See if the following knowledge base articles help you:

http://knowledge.actinic.com/users/k...18.html#aCD220

http://knowledge.actinic.com/users/k...18.html#aCD401

http://knowledge.actinic.com/users/k...n.html#aKB714a

http://knowledge.actinic.com/users/k...n.html#aKB716a