If we have applied an upgrade to a clients actinic and it goes wrong, can we uninstall the upgrade, and revert to thier original set-up??????
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Mel Bagley
Programmer
mel@kc3.net
KC3 - Actinic GOLD reseller -
Yes.
You just need two things:
1) A full version of the client's current Actinic version. These can be downloaded from http://support.actinic.com/versions/.
2) A snapshot of the client's site before the upgrade.
The best thing to do once the upgrade has taken place is to test it on a different area of the site. To do this, go to 'Advanced | Network Setup' and export your live network settings (keep these safe). Then ...
1) Change the CGI script ID number to something different.
2) Change the Catalog URL from http://your.URL/acatalog/ to http://your.URL/test/acatalog/
3) Change the Web Site URL from http://your.URL/ to http://your.URL/test/
4) Change the 'Path from CGI-BIN to acatalog directory' from '../(path name)/acatalog' to
'../(path name)/test/acatalog'
5) Select 'Hide on Web Site' on all your sections other than one.
6) Go to 'Web | Refresh Website'.
This will upload the new version (in a cut-down format) and allow you to test it without affecting the live store.
If it all works you can revert to the live settings, un-hide the settings and then do 'Web | Refresh Website' again.
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