Actinic wont start?

[otiz]

Just went to open Actinic as i always do and keep getting error message " this is not a bookmark"

any ideas?

Thanks

Paul

[NormanRouxel]

If you are starting Actinic by clicking a desktop icon, then try using the entry in Start / Programs / Actinic.... instead. It's possible that shortcut is corrupt.

You can also use Windows Explorer to go to C:\Program Files\Actinic Ecommerce v6 and try clicking Catalog.exe

Norman

[cdicken]

If you think it may be a database corruption, try re-installing from a snapshot. Alternatively, if you have been taking backups whenever you exit Actinic, look for a database called 'Previous.mdb' in your 'Site1' folder and rename it to 'ActinicCatalog.mdb' (you will need to rename ActinicCatalog.mdb to something else before you do this). Then try starting Actinic again.

[s-j-r]

The "not a bookmark" message comes from the Windows desktop and, as Norman points out above, probably is nothing more serious than that the desktop icon has got broken --- hey this happens it is a Microsoft product --- nothings perfect

Steve

[otiz]

I have tried to bypass the desktop icon, but still get the same message. Is there any other way apart from re-installing the software?

Its my own fault as its been a week since last backup and uploaded new stuff since then hence not really wanting to uninstall actinic and reload.


Thanks

Paul

[NormanRouxel]

Try looking at C:\Program Files\Actinic Ecommerce v6\Catalog.exe and see what the file Properties are and its size. Mine (6.1.3) is 6.34 MB (6,656,070 bytes).

Norman

[otiz]

Mine 6.22mb

Is there any way of fixing this "not a valid bookmark" error without reinstalling the actinic software?

I fear this is a database problem and maybe the only way is to uninstall and reinstall which i relly do not want to do.

Thanks

Paul

[s-j-r]

Paul,
Did you find catalog.exe in a directory listing of program files/actinic and then try double clicking that?

Steve

[NormanRouxel]

You can also try Start / Run and then type (or paste in) C:\Program Files\Actinic Ecommerce v6\Catalog.exe

That bypasses the windows shell.

Norman