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"Excessive payment received" shows in order payment details

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    "Excessive payment received" shows in order payment details

    Hi - I have some orders that will not move from the "pending" section to the "completed" section. They are orders that have been modified since they were downloaded, and before they were printed. The actinic system has stock disabled.

    The orders are downloaded and show the payment detail as "Full payment received". The order is then modified e.g an order line is deleted. The orders are then printed and the order and the packing list show the correct details following the modification.

    The order does not move to the completed section but remains in the pending section. When looking at the payment details, it now shows "Excessive payment received".

    Is there anyway around this?
    Regards
    David

    #2
    Add a payment and it will automatically do a reverse amount to bring the balance to zero. This will move it from the pending to completed tabs.

    Mike
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    First Tackle - Fly Fishing and Game Angling

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